Privacy Policy

Last updated: August 2026

The Digital Brand Specialist is operated by Charlotte Harte. I respect your privacy and am committed to protecting the personal information you share with me.

This Privacy Policy explains what information may be collected when you use this website, contact me or enquire about my services, why it is collected and how it is handled.

Information I may collect

I may collect personal information that you choose to provide when you:

• submit an enquiry through the website

• contact me by email

• book a discovery call

• enquire about or use my services

• communicate with me in relation to a project

This may include your name, email address, telephone number, business or company name, website or social media details, and any other information you choose to include in your enquiry.

The website may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, referring website and information about how you interact with the website. This may be collected through cookies and analytics technologies.

How I use your information

Your personal information may be used to:

• respond to enquiries and communicate with you

• arrange discovery calls and meetings

• provide information about my services

• prepare proposals, quotations and project documentation

• provide and manage services you have asked me to carry out

• manage client relationships and business administration

• operate, maintain and improve this website

• understand how visitors use the website

• meet legal, accounting or regulatory requirements

I will only use your personal information where I have a lawful basis to do so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, pursuing legitimate business interests or obtaining your consent.

Cookies and analytics

This website may use cookies and similar technologies to help it function correctly and understand how visitors use it.

Some cookies may be essential for the operation of the website, while others may be used for analytics or other optional purposes.

Where required by law, non-essential cookies will only be used with your consent. You can manage your cookie preferences through the cookie settings available on the website.

Third-party services

I may use trusted third-party services to operate my business and website. These may include website hosting, email, scheduling, analytics, cloud storage and other business software.

For example, if you choose to book a discovery call, information you provide through the booking process may be processed by the scheduling provider used on this website.

These providers may process personal information on my behalf or under their own privacy policies.

Where personal information is transferred outside the UK, I will take reasonable steps to ensure appropriate safeguards are in place where required by data protection law.

How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or business purposes.

The length of time information is retained will depend on the nature of the information and my relationship with you.

How I protect your information

I take reasonable steps to protect the personal information I hold against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your data protection rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• request access to the personal information I hold about you

• ask for inaccurate information to be corrected

• request deletion of your personal information in certain circumstances

• request that the use of your information is restricted

• object to certain uses of your personal information

• request the transfer of certain information

• withdraw your consent where processing is based on consent

If you would like to exercise any of these rights, please contact me using the details below.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Links to other websites

This website may contain links to third-party websites. I am not responsible for the privacy practices or content of external websites, and I recommend reviewing their privacy policies when visiting them.

Changes to this policy

I may update this Privacy Policy from time to time to reflect changes to the website, the services I provide or applicable legal requirements. The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy, how your personal information is used or would like to exercise your data protection rights, please contact:

The Digital Brand Specialist
Charlotte Harte
Email: info@digitalbrandspecialist.com